7r77 Privacy Policy

1 What Information We Collect

For account registration and service delivery on the 7r77 platform, we may collect the following information:

1.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — accounts for those under 21 are not permitted)
• National ID number or passport number (where applicable)
• Valid email address
• Mobile number

1.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, or Upay account number)
• Transaction history (details of deposits and withdrawals)
• Balance and bonus information

1.3 Technical Information

• IP address and device identity
• Browser type and version
• Operating system information
• Cookies and session data
• Time and duration of platform access

1.4 Behavioral Information

• Preferred game categories and play style
• Betting history and patterns
• Details of interactions with customer support

2 Purpose of Data Collection

7r77 uses your personal information only for the legitimate purposes listed below:

2.1 Service Delivery and Operations

We use your information to create and manage your account, process payments, provide bonuses, and ensure gaming services. Your information is also needed to verify transactions made through bKash, Nagad, Rocket, and Upay.

2.2 Identity and Age Verification

7r77 is for those aged 21 and above only. Verifying the age and identity of each user is an essential part of our secure service. This process is followed to ensure responsible gaming.

2.3 Security and Fraud Prevention

Technical information is used to protect accounts, prevent unauthorized access, and detect potentially fraudulent activity.

2.4 Service Improvement

Aggregated (anonymized) data is analyzed to improve the user experience, add new games and features, and enhance platform performance.

2.5 Communication

We use your contact information to provide customer support, send account-related notifications, and, if you have given your consent, to send information about relevant offers.

3 Cookies and Tracking Technologies

The 7r77 platform uses cookies and similar technologies to improve your browsing experience.

3.1 Essential Cookies

These cookies are essential for the core functions of the platform. They are used to maintain login sessions, carry out security checks, and save your preferences. Disabling these cookies may cause the platform to not work properly.

3.2 Performance Cookies

These cookies help us understand how users are using the platform. The data collected is aggregated and anonymous — no individual can be identified.

3.3 Cookie Controls

You have the option to disable or delete cookies from your browser settings. However, this may limit some services on the platform.

4 Data Sharing and Disclosure

7r77 never sells or rents your personal information to third parties. However, information may be disclosed in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These organizations receive only the information necessary for their specific tasks and are required to follow privacy standards consistent with this Policy.

4.2 Legal Obligations

We may disclose relevant information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.

4.3 Business Transfers

If 7r77's business undergoes a merger, acquisition, or sale, user information may form part of that process. However, the terms of this Policy will continue to apply in such cases.

5 Data Protection and Security

7r77 follows the highest industry standards to protect your information.

5.1 Encryption

All data transferred between our platform and your browser is protected by SSL (Secure Socket Layer) encryption. Financial information is stored using banking-grade encryption technology.

5.2 Access Controls

Access to your information is restricted to authorized personnel only. A log of every access is maintained and regular security audits are conducted.

5.3 Response to Data Breaches

If a data breach occurs, we will act promptly and notify affected users in a timely manner. We will comply with all relevant regulations in such cases.

6 Data Retention Period

7r77 retains your personal information only for as long as it is necessary.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a set period to meet legal and financial obligations.
• Transaction Records: Financial transaction data is retained for the period required under applicable law.
• Security Logs: Security-related logs are retained for a set period and are then securely deleted.

After the retention period ends, data is securely deleted or anonymized.

7 User Rights

You have certain important rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. You can request this information at any time by emailing [email protected].

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected. Information can be updated through your account settings or by contacting us directly.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. This will not affect your account or the delivery of essential services.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us at [email protected] or submit a request through 7r77's live chat support. We will respond to your request as quickly as possible.

8 Protection of Minors

7r77 is strictly not for those under 21 years of age. We do not knowingly collect or process any information from minors.

An age verification process is followed at the time of registration. If we suspect that a user is a minor, we will immediately suspend their account and delete the associated information.

If a parent or guardian believes their minor child has registered on our platform, please contact [email protected] immediately. We will take prompt action.

9 Third-Party Links and Services

The 7r77 platform may sometimes contain references to third-party services, such as payment providers. These third parties have their own privacy policies for which 7r77 is not responsible.

When using payment methods (bKash, Nagad, Rocket, Upay), the respective service provider's own terms and conditions and privacy policy will apply. Contact them directly to learn about their policies.

10 Notice of Policy Changes

7r77 reserves the right to update this Privacy Policy at any time. In the event of significant changes:

• A clear notice will be displayed on the platform.
• You may be notified via your registered email.
• The date of the change will be noted on this page.

If you continue to use the platform after changes are made, you will be considered to have consented to the updated policy. We therefore recommend visiting this page regularly.

11 Applicable Law and Jurisdiction

This Privacy Policy and any disputes related to it will be governed and resolved in accordance with the applicable laws of Bangladesh.

7r77 operates as a safe and reliable platform and is committed to ensuring the highest level of protection for its users. We follow a fair play policy and maintain transparency in all our operations.